Neeta Pedersen Arts is committed to protecting the security of your information.
Your information will not disclosed to anyone.
All transactions are carried out on-line are via Paypal who operate the use of encryption and a secure site.
See www.paypal.com for details.
Please note that due to the way monitors are set the colours on your screen may vary from the item in reality.
As far as possible we try to be accurate with the descriptions we place on the site.
We will show the size in width, depth and height as relevant and the medium used.
All works will be dispatched once payment is completed.
Works that are printed on demand will be despatced once finished - production time can take up to two week. The customer will receive an email when work has been dispached.
All works are send via Royal Mail.
It is not possible to ship to PO Box numbers.
You may return the goods for refund providing that the piece is not a commission or a print on demand order.
You must write within 14 days from signed for delivery, with your reason for returning the goods. Once we have agreed return of the goods, please despatch by insured recorded delivery within 7 days.
We expect you to examine goods before signing for them to ensure that no damage has occurred during transit.
You will be refunded for the returned goods but not the postage, packing and Paypal charges unless the wrong item has been shipped or the carrier had damaged the goods in transit.
It is your responsibility to ensure that the item is well packed and returned in its original condition.